Rehana Karim
Role: Live Chat Coordinator
Skills: Login, Account and fast response
Talk easily with ace67 Support and the Contact Team
Here you can find ace67 Support, ace67 Contact and ace67 Help together, whether you are a Dhaka user or from somewhere else; if you have questions about bKash, Nagad and Rocket, the team provides quick assistance
Start Contact Log in
Four members of ace67 Support team
On this page, who you'll talk to, let's clarify first; the four people below have different roles, so the issue goes to the right person quickly
Ali Hasan
Role: Security Analyst
Skills: Verification, Privacy and Phishing report
Tania Sultana
Role: App Support Specialist
Skills: ace67 App, APK and phone setup
Mostafa Rahman
Role: Payment Support
Skills: bKash, Nagad and Rocket verification
ace67 Contact channels that actually work
Fast live chat
If you have a small question, this is usually the fastest; typically the initial reply arrives within 3 minutes
Email support
If you want to send documents or screenshots, email is best; providing 23 details together makes it easier
Help Center
General questions, rules and troubleshooting are in one place; take a quick look there first
4 small steps to ace67 Help
1. Identify the
Login, app, or which payment is causing trouble, write it down first
2. Gather the information
Username, time and screenshots help the team understand quickly
3. Choose the correct channel
Use chat for urgent matters, and email for details
4. Complete the task after the answer
Most problems are resolved in 1 go by following the team's advice
Before using the help center, this checklist
With a little preparation, conversations go more smoothly; many Dhaka users keep the bKash transaction ID handy
- Keep your login email or username handy
- Note the time of the issue
- Add bKash, Nagad, or Rocket reference number
- If you have screenshots, send them
Common questions about ace67 Support
These are the most common questions people ask first; the answers are short, straightforward, and useful
What to do if you can't log in?
First check if the password is correct; if not, send a screenshot to the ace67 Login team
How long does account verification take?
If you provide the correct information, the task is usually quick; in most cases it is clear with 1 follow-up message
Who helps with payments?
For questions about bKash, Nagad, and Rocket, payment support handles them separately
ace67 App and login quick guide
If there is a problem on the phone, first check the app version and network; often 3G works, but a stable connection is more reliable
If you want ace67 App Check the page, and Sign up guide Follow the steps for a new account from the sign-up guide